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Frequently Asked Questions
We’ve answered the most common inquiries about our pest control services, safety measures, booking process, pricing, and more.
We provide pest control for homes, businesses, and industries including termite treatment, fumigation, rodent control, sanitary bin services, and more.
Yes, we serve clients across Rwanda, including Kigali and surrounding regions. Contact us to confirm availability in your area.
For some treatments like fumigation or bedbug control, it’s safer to vacate for a few hours. Our team will advise you beforehand.
Yes. We use approved, eco-friendly products that are safe when used correctly. However, precautions may be necessary during and after treatment.
You can call, WhatsApp, or fill out the booking form on our website. We’ll confirm the details and schedule a convenient time.
We handle cockroaches, ants, termites, bedbugs, rats, flies, mosquitoes, snakes, fleas, and more.
Prices vary depending on the type of pest and the size of the area. Get a free quote by contacting us directly.
Yes. Some services come with a service warranty, ranging from 14 to 30 days depending on the treatment type.
We accept mobile money (MTN MoMo), bank transfers, and cash payments.
Most treatments take 1 to 3 hours, depending on the pest and the area covered.
Yes. We provide same-day or urgent services at an additional fee depending on availability.
We’ll guide you based on the pest, but generally, you may need to cover food, move furniture, and vacate temporarily.
Absolutely. We work with schools, offices, restaurants, hotels, warehouses, and factories.
It depends on the severity. Some infestations require follow-up visits. We’ll inform you during the inspection.
Yes, if they are unused, unopened, and returned within 7 days with proof of purchase.
Call or WhatsApp us at +254 791 405 735 or email service@rafikipestcontrol.com for assistance or booking.